Are you looking for a fresh challenge, with a forward-thinking organisation within the high-tech engineering sector? The Hyde Group are established Industry experts within Aerospace Engineering and have a new vacancy for a Quality Assistant working at our site S.G Instruments Ltd, Dukinfield, SK14 4RQ.
About us
We are one of the UK's largest and most trusted engineering companies, providing products and services to Aerospace, Defence, Nuclear, Energy and Scientific sectors.
We have successfully supplied to the Aerospace industry for over 30 years. We are currently on track to achieve our strong growth plans and we pride ourselves on delivering right first-time solutions and going the extra mile to delight our customers.
About the opportunity
We are seeking a detail-oriented Quality Assistant to support our quality assurance processes by managing Non-Conformance Reports (NCRs), liaising with customers regarding repairs, maintaining accurate records in SAP, and assisting with engineering change management and First Article Inspection Reports (FAIRs). The ideal candidate will play a crucial role in ensuring compliance with quality standards, improving process efficiency, and maintaining strong communication between internal teams and external stakeholders.
Main Duties:
Raise, track, and manage internal and external NCRs, ensuring timely resolution and appropriate corrective actions.
Conduct root cause analysis and work with relevant teams to implement preventive measures.
Maintain NCR records, ensuring compliance with quality management system (QMS) requirements.
Generate reports and provide insights on NCR trends for continuous improvement.:
Customer Liaison & Repairs Coordination:
Act as the primary point of contact for customers regarding product quality concerns and repairs.
Coordinate repair and rework activities, ensuring timely resolution in alignment with customer expectations.
Provide updates on repair status and work closely with production and engineering teams to implement solutions.
Ensure customer requirements are met while aligning with company quality standards.
SAP controls and Updates:
Maintain and update SAP records for material specifications, Bill of Materials (BOM), and routing changes.
Ensure data integrity and accuracy in SAP to support production planning and material management.
Work closely with engineering, production, and procurement teams to process and validate change requests.
Assist in audits and compliance checks to verify SAP documentation aligns with operational processes.
Quality and Engineering support:
Action Engineering Change Notes (ECNs) by updating relevant documents, processes, and records.
Manage and process Concessions/Deviations, ensuring proper approvals and documentation.
Assist in the preparation of First Article Inspection Reports (FAIRs) to verify compliance with customer and industry requirements.
Work with engineering and quality teams to ensure product conformity and process improvements.
Key Requirements:
Education & Experience:
Previous experience in quality assurance, manufacturing, or engineering environment preferred.
Working knowledge of SAP (or similar ERP systems) for material and process control.
Experience handling NCRs, concessions, deviations, and FAIRs is advantageous.
Familiarity with engineering change management and documentation processes.
Skills and Competencies:
Strong analytical and problem-solving skills.
Excellent communication and customer service skills.
High attention to detail and organizational skills.
Ability to work collaboratively across cross-functional teams.
Proficiency in Microsoft Office (Excel, Word, Outlook).
What we offer:
Competitive salary.
Training and development.
Generous annual leave entitlement.
Exciting benefits package with access to discounts from leading retailers.
Purpose built sites with free parking.
Discounted gym membership.
Excellent career development opportunities available.
Suitable training to enhance existing skills will be provided.
Cycle to work scheme.
Diversity and Inclusion
The Hyde Group are committed to creating an inclusive environment where our employees can reach their full potential. We welcome applications from candidates from a diverse range of backgrounds in particular groups who are currently under represented in our sector.
All our roles require the need to obtain BPSS clearance which includes DBS check and 3 years employment references.
If this sounds like the ideal opportunity for you, then we’d love to hear from you.